F . A . Q

Do You Have any Question?

Please read questions below and if you can not find your answer, please send us your question, we will answer you as soon as possible. Because our items are intended for laboratory research only, please do not email us asking for advice on using these products

F.A.Qs

Where are you located?

Our products ship from Southern California.

When will my order ship?

Your order will leave our facility in California within 1-2 business days. (Most orders go out within 1 Day.) Keep in mind this does not mean the order will reach you in 1-2 days as the postal service still needs to carry your package to you from California.

How much do you charge for shipping?

Shipping is 2.99 for orders under $89 and free for orders over $89.

Do you ship internationally?

We do not. We only ship within the US.

What form do your peptides come in?

Our peptides come In a lyophilized (freeze dried) powder. You will need to reconstitute your peptides in a solution such as bacteriostatic water prior to laboratory/research use

Reconstituting Peptides
What kind of guarantee do your products carry?

Our products are all fully guaranteed. Return any unopened products for a full refund of the purchase price.

What quality control measures do you use for your products?

Our peptides are stored frozen at 4 degrees celsius to maintain potency during storage. Our raw materials are always tested to ensure potency and purity.

We have recently partnered with an independent third party lab here in the US that will also perform an additional 3rd party test. Those results are posted as we receive them.

Can you instruct me on how to use your research products?

We can not. We are a supplier of research compounds. Our products are for laboratory and biomedical research only and we do not provide information on their use. Our products are not intended for human consumption.

How does your Buy 1 get 1 half off deal work?

Our Buy 1 Get 1 deal works on all items with no code needed.

Simply add two of any item to your cart and 50% will be discounted off the second item. You won’t see the discount until you go to your cart and scroll to the bottom.

The two items must be the exact same item, you can’t mix and match.

You can’t combine the BOGO deal with any other discounts or offers. So if you have a discount code and you use it, you wont get the BOGO.

(For reference, a 30% discount is a bigger discount than the BOGO and you aren’t required to buy 2 of each item. )

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