Last updated: October 15, 2026
All sales are final
Due to our strict quality standards and the nature of our products, we cannot accept returns. All sales are final once an order has shipped.
Cancellations
Orders may only be canceled before they ship. To request a cancellation, contact us at [email protected] as soon as possible with your order number. Once an order has shipped, cancellations are not possible.
Missing, incorrect, or damaged items
If your order arrives with missing, incorrect, or damaged items, please contact Customer Service at [email protected] (Monday–Friday, 9am–4pm PST). Include your order number and photos of the items received so our team can review your request.
Related policies
See our Shipping Policy, Terms of Service, and Privacy Policy.